Handling orders timely on Lazada is crucial to avoid cancellations, reduce lead times, and improve customer satisfaction.
In fact, too high order cancellations can lead to a scenario where Lazada puts your store in “holiday mode”.
Thus, it’s important that you understand how to manage orders on Lazada, before you even get started selling products.
In this article, you’ll learn the following:
- How you can receive orders from customers on Lazada
- How to communicate with Lazada when receiving orders
- Process when receiving orders
- How to manage returns and failed deliveries
- Acceptable reasons for order cancellations